Peace of Mind Guaranteed
Our Industry-Leading Warranty
ElectriFusion Solutions offers some of the most comprehensive warranty coverage in the UK solar industry. Lifetime warranties on inverters and batteries, up to 30 years on solar panels, and 15 years on workmanship. Your investment is fully protected for the long term.
Warranty Overview
When you invest in a solar panel system, you want confidence that your equipment will perform reliably for decades and that you are protected if anything goes wrong. At ElectriFusion Solutions, we stand behind every installation with warranty coverage that goes far beyond the industry standard. We have carefully selected the brands we install and negotiated warranty terms that provide our customers with the highest level of protection available.
Our warranty package covers every component of your solar PV system. From the panels on your roof to the inverter and battery in your home, and including the quality of the installation work itself, you are protected against defects, performance degradation, and workmanship issues for the long term. This means you can enjoy the financial and environmental benefits of solar energy without worrying about unexpected repair or replacement costs.
Every ElectriFusion Solutions installation is MCS certified, NAPIT registered, and TrustMark endorsed. These accreditations provide additional layers of consumer protection beyond our own warranty terms, including access to alternative dispute resolution and deposit protection schemes. Combined with our comprehensive warranty coverage, you can be completely confident in your investment.
Our Four Warranty Pillars
Every ElectriFusion Solutions installation is protected by four distinct warranty types, covering every aspect of your solar PV system for the long term.
Solar Panels
Up to 30 years Manufacturer Warranty
Our AIKO Solar panels carry a comprehensive manufacturer warranty of up to 30 years. This warranty covers both product defects and performance degradation, guaranteeing that your panels will still produce at least 87.4% of their rated output after 30 years. This is significantly above the industry standard performance guarantee, which typically only ensures 80% output after 25 years.
The product warranty covers manufacturing defects, material failures, and any issues with the panel construction including glass, backsheet, junction box, and frame. If a panel fails or underperforms within the warranty period, the manufacturer will repair or replace it at no cost to you. ElectriFusion Solutions handles all warranty claims on your behalf, so you never need to deal with the manufacturer directly.
Inverters
Lifetime Warranty
The inverter is the heart of your solar PV system, converting the DC electricity generated by your panels into the AC electricity used by your home. It is also one of the components most likely to need attention over the 25 to 30 year lifespan of your system. That is why ElectriFusion Solutions provides a lifetime warranty on all inverters we install.
Most competitors in the solar industry offer inverter warranties of just 5 to 12 years, leaving homeowners to fund expensive replacements costing £800 to £2,000 when the warranty expires. With our lifetime inverter warranty, you will never face this cost. If your inverter develops a fault or fails at any point during the life of your system, we replace it at no charge. This alone can save you thousands of pounds over the lifetime of your solar installation.
Batteries
Lifetime Warranty
Battery storage is a significant investment, and you deserve complete confidence that it will perform reliably for the long term. ElectriFusion Solutions provides a lifetime warranty on all battery storage systems we install, covering Tesla Powerwall, Hanchu, Fox ESS, and Sigenergy batteries.
Our battery warranty covers hardware defects, capacity degradation beyond manufacturer specifications, and any internal component failures. The batteries we install are rated for 6,000 to 10,000 charge cycles, which translates to 15 to 25 years of daily use. Throughout this entire operational life, our lifetime warranty ensures you are never left with an underperforming or failed battery and no recourse. In the wider industry, battery warranties of 10 years are standard, leaving a significant gap in protection.
Workmanship
15 years Installation Warranty
Our 15-year workmanship warranty covers the quality and integrity of the installation itself. This includes the roof mounting system, brackets, rails, fixings, all electrical cabling and connections, the positioning and sealing of roof penetrations, and the connection to your consumer unit. If any aspect of our installation workmanship fails or causes an issue within 15 years, we will return and rectify it at no cost.
Most solar installers offer just 2 to 5 years of workmanship cover, which is often the period when installation issues are least likely to manifest. By extending our workmanship warranty to 15 years, we demonstrate absolute confidence in the quality of our installation work and our commitment to long-term customer satisfaction. This warranty is backed by our TrustMark endorsement, which provides independent insurance-backed guarantee protection.
What Is Covered
Our comprehensive warranty package covers virtually every scenario that could affect the performance or integrity of your solar PV system. Here is a summary of what is included under our warranty protection.
- Manufacturing defects in solar panels, inverters, and batteries
- Performance degradation below guaranteed minimum levels
- Inverter hardware failure or malfunction
- Battery capacity loss beyond manufacturer specifications
- Roof mounting system and fixing failures
- Electrical cabling and connection issues caused by installation
- Roof leak or water ingress caused by the installation process
- Replacement parts and labour costs for covered repairs
Claims Process
We have designed our claims process to be as straightforward and stress-free as possible. If you experience any issue with your solar PV system, simply follow these steps and we will take care of the rest.
Contact Our Support Team
Call us on 01302 203 755 or email support@electrifusionsolutions.com. Describe the issue you are experiencing and provide your installation reference number if available.
Remote Diagnosis
Our technical team performs an initial remote diagnosis using your system monitoring data. Many issues can be identified and sometimes resolved remotely without the need for a site visit.
Site Visit if Required
If a physical inspection is needed, we arrange a visit from one of our qualified engineers at a convenient time. They will inspect the system, confirm the diagnosis, and carry out any necessary repairs on site where possible.
Resolution
We handle all manufacturer liaison, order replacement parts, and complete the repair or replacement. Most warranty claims are fully resolved within 5 to 10 working days. You pay nothing for covered repairs.
How We Compare to the Industry Average
Our warranty coverage exceeds the industry standard across every category. Here is how ElectriFusion Solutions compares to the typical warranties offered by other UK solar installers.
| Component | Industry Average | ElectriFusion Solutions | Our Advantage |
|---|---|---|---|
| Solar Panels | 25 years | Up to 30 years | 5 extra years of panel protection plus higher performance guarantee |
| Inverters | 5-12 years | Lifetime | Never pay for an inverter replacement, saving £800-£2,000 |
| Batteries | 10 years | Lifetime | Full protection for the entire operational life of your battery |
| Workmanship | 2-5 years | 15 years | 3 to 7 times longer installation cover than most installers |
TrustMark Endorsed Protection
ElectriFusion Solutions is a TrustMark endorsed business (TrustMark number: 3783047). TrustMark is the government-endorsed quality scheme for the building and home improvement sector, and it provides an additional layer of consumer protection that sits alongside our own warranty terms.
As a TrustMark endorsed installer, all our installations are covered by an Insurance Backed Guarantee (IBG). This means that even in the unlikely event that ElectriFusion Solutions were to cease trading, your workmanship warranty would remain valid and enforceable through the IBG provider. IBG schemes are administered by recognised providers such as Qualitymark Protection, HIES, and HIP. MCS-certified installers are required to provide an IBG — this is critical protection for a 25+ year investment. This gives you peace of mind that your investment is protected regardless of what happens to any individual company.
TrustMark endorsement also means our work is subject to regular quality audits and inspections. We must maintain high standards of workmanship, customer service, and business practice to retain our endorsed status. This ongoing accountability ensures that every installation we carry out meets the rigorous standards that our customers expect and deserve.
In addition to TrustMark, ElectriFusion Solutions holds MCS certification, NAPIT registration, RECC membership, and CHAS accreditation. Together, these accreditations provide the most comprehensive consumer protection package available from any UK solar installer. Learn more about our credentials on our accreditations page, or book a free survey to discuss our warranty coverage in detail.
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